SAP / Magma Integration

"Magma became one of the first two UK based certified integration products in January 2006."

EDI / XML Integration

Magma is integrated into the SAP® Business One product and has passed the rigorous SAP certification tests. Magma is an automated product that carries out its work in the background notifying nominated users as required.

At the heart of Magma is a data mapping and delivery engine which acts as the Middleware between SAP® Business One and external systems and partners.

The best way to approach an EDI project is to ask Trading Partners what kind of data they wish to exchange and how they wish the data to be delivered. The following paragraphs expand on this:

Data Format

Common formats are EDI (Tradacoms, Edifact, Odette and Ansi), XML, delimited, fixed width and SQL. These formats are simply different ways of representing business transactions. The key point is that Magma abstracts away the complexities of the formatting and provides a consistent interface into SAP Business One.

Data Delivery

Many trading partners still use proprietary EDI Value Added Networks (VAN's) from companies such as GXS and BT. These VAN's are effectively electronic post offices that charge based on volume. There is a slow move away from these networks to secure internet based protocols as good cost savings can be realised. With certain internet protocols such as HTTP and AS2 we can also achieve real time responses. The key point is that Magma supports all common VAN and internet protocols.

Example

The following images show a typical EDI Sales Order as it looks when coming into Magma and once entered into SAP Business One:

Credit Cards

Available as an extension to Magma is the Credit Card Processing Plug-In for SAP® Business One. This extension allows you to integrate Credit Card Payments directly with SAP Business One in both a Web and Telesales environment.

Where Can This Solution Work?

In a Telesales environment - the solution includes a SAP® Business One screen to capture the Credit Card details (link to image below)

In a Web Environment - if you have a web site that captures Credit Card details but you want the payments to be deferred and linked to SAP Business One.

Why Take Credit Cards?

Reduce Administration - Removing administrative resources required by invoices, cheques and cash.

Improved Cash Flow - Payment at the time of purchase reduces the pressures caused by 30-day invoicing

Growth - Open additional payment channels via the phone, mail order and Internet and increase your customer base. More customers mean more revenue.

Increase Customer Service

Choice - like your competitors, you can offer a wide range of payment options.

Convenience - remove the need for invoices, cheques, cash and BACs,

Credit - allow purchases that would otherwise be delayed

Competitive edge - if you don't offer the full range of payment options but your competitors do, what does this say about your business?

Why Integrate Credit Cards?

Reduce Administration - No more running to the PDQ machine.

Security - no more credit card numbers written on pieces of paper. In many cases there is no need to store the Credit Card information at all. Any data that is stored is written away in an encrypted form.

Handle Deferred Payments - if there is a delay between receiving the order and shipping the goods then the payment can be deferred. This means that at the point of order we reserve the funds on the credit card. Once the goods are ready to leave we can release the funds.

Easy Refunds -once an item has been charged we can automate a full or partial refund from within the SAP Business One system

Connected Process - the credit card details are linked to the order and invoice records. When a payment is charged we can create the Incoming Bank Payment and link it to the invoice. You have a full audit trail of everything that happened during a card purchase.

What do i need?

Magma - the core Magma software plus the Credit Card Add-on

Merchant Account / PSP - the first option is to request and Internet Merchant Account from your bank plus the services of a Payment Service Provider (PSP) to interface to the bank. We have integrated with the most common PSP's and can provide a list on request.

Worldpay / Paypal - the second option is to obtain the services of a bureau service which replace the Internet Merchant Account and PSP.

Features and Benefits

• Fully integrated and tracked
• Enter multiple Credit Cards against an Order
• Fraud Checking using CV2 and AVS
• Multi Currency
• Carry out Pre-Authorisations
• Handle Deferred Payments
• Link with external web systems

What does it look like?

Web

Magma can be used to integrate SAP® Business One with an existing Web Shop. This forms part of the standard functionality.

Cindercone are also able to offer a fully featured Web Shop as an extension to Magma. This enables you to source a fully integrated end to end solution from one supplier.

Link to our MagmaWeb2006-SBO.doc document where appropriate.

Features:

• Dealer Web Site - Allow account customers to trade online
• Consumer Web Shop - Deal with the general public
• Full integration of Customers, Products, Prices, Sales Orders and History with SAP Business One
• Credit Card Integration
• Integration with external Marketplaces such as Amazon and eBay
• Real time stock levels if required
• Cross selling and up selling options
• Flexible product display and search with nested categories
• Dynamic Mailing List for communication broadcasts

Web Design

Cindercone are experts in SAP® Business One integration and the technical aspects of building a Web Shop.

A critical part of the overall solution is the look and feel of the Web Shop. Cindercone will supply expert Graphic Design through one of our partners giving a Best of Breed solution. We can also work with your existing Graphic Design partners.

Visit our design partners here www.deepblue-digital.co.uk and www.abmultimedia.net

Why Have a Web Shop?

The Opportunity

• Twenty Eight Million Adults (60 Percent of the UK adult population) accessed the internet between January and April 2006. Eighty Four Percent of these were searching for goods.
• Forty Four Percent of UK adults have made a purchase on the Web. In 2004 e-commerce revenue in the UK was worth an estimated £294 Billion Pounds.
• Sixty Seven Percent of Business Decision Makers use an Internet Search Engine to research purchase

Increase Sales

• Reach new customers using online Marketing.
• Access new marketplaces like Amazon & eBay.
• Cross and Up sell to get higher value orders.
• Broadcast to customers to get repeat orders.

Improve Customer Service

• Provide Real Time information - For example showing account customers stock levels.
• Allow self service - get your customers to enter their own orders. Allow statement download.
• Allow customers to interact with the site.

Save Time

• Orders entered automatically.
• Customers can self service.

Screen Shots

Mobile

Magma can be used to integrate SAP® Business One with an existing PDA Solution. This forms part of the standard functionality.

Cindercone are also able to offer a PDA Application as an extension to Magma. This enables you to source a fully integrated end to end solution from one supplier.

Link to our MobileIntegrationSBO.PDF document where appropriate.

Features:

• Pocket PC Solution
• GPRS / 3G / WiFi connectivity to Magma Server.
• Enter Sales Orders on a Mobile Device and Receive tracking Updates
• Customer Specific Product Pad / Price Lists.
• Live KPI data view.

Watch mobile presentation here

Screen shot of the order in SAP

Links:

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